Term and Conditions

1. Introduction

Chic Highheels Store (“we,” “us,” or “our”) operates the website chichighheels.com, offering premium footwear including Heeled Sandals, Heels & Pumps, High Heels & Stilettos, Pumps, and Sandals & Thongs. Our products are designed for discerning customers who appreciate sophistication, quality craftsmanship, and timeless elegance in footwear.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be responsible for all activities that occur under your account
• Ensure that you are of legal age to form a binding contract in your jurisdiction

3. Products and Services Description

We specialize in elegant footwear designed for sophisticated tastes. Our collection includes:

• Heeled Sandals
• Heels & Pumps
• High Heels & Stilettos
• Pumps
• Sandals & Thongs

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the color, texture, or detail of our products.

4. Orders and Payment Terms

Order Acceptance

Your order represents an offer to purchase our products. We reserve the right to accept or decline your order for any reason. All orders are subject to product availability.

Pricing

All prices are displayed in US Dollars. We reserve the right to change prices at any time without notice. The price charged for a product will be the price in effect at the time the order is placed.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order.

5. Returns and Exchanges Policy

We want you to be completely satisfied with your purchase. We accept returns and exchanges for full-price items within 15 days of you receiving your order.

Eligibility Requirements:

• Item must be in original, unworn condition
• All original tags must be attached
• Original packaging must be intact

Non-Returnable Items:

• Any sale items
• Products where the hygiene seal has been broken

Return Process:

1. Initiate your request within the 15-day window by contacting our customer service team at [email protected] with your order number and item details.
2. We will email you a Returns Authorization Number (RAN) along with detailed shipping instructions.
3. Carefully package the unworn item(s) in their original box and mail them to the address we provide using a trackable shipping service.
4. Once we receive and inspect your returned item, we will process your exchange or refund.

Refund Timelines:

Please allow 5-7 business days after we receive your return for the refund to be processed. The total time for the refund to be credited to your original payment method will depend on your financial institution but typically appears within 10-15 business days. Shipping costs are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Chic Highheels Store or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or republish any content from this site without our prior written consent.

7. Limitation of Liability

Chic Highheels Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the website or products. Our total liability to you for any claim arising out of or relating to these terms or our products shall not exceed the amount paid for the products that are the subject of the claim.

We are not responsible for delays or non-performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor, or materials.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of our website shall be resolved in the state or federal courts located in Bay County, Florida.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the revised Terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 7509 Linda Lane, Panama City, US 32404