Privacy Policy

At Chic Highheels Store (chichighheels.com), your privacy is as paramount to us as the exquisite design of our heels. We are dedicated to protecting the personal information you share with us with the same rigor and elegance we apply to our craftsmanship. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our site, you consent to the practices described in this policy. We encourage you to read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Identifiable Information (PII): This includes information you provide at checkout, such as your name, shipping address, email address, phone number, and payment details (e.g., credit card number processed via our secure gateway).
• Order Information: Details of the products you purchase, such as your selection of Heeled Sandals, Heels & Pumps, or High Heels & Stilettos.
• Technical & Browsing Data: When you browse our site, we automatically receive your computer’s internet protocol (IP) address, browser type, operating system, and pages you view to help us learn about your browsing preferences.
• Communication Data: Records of any correspondence if you contact our customer service team.

2. How We Use Your Information

Your data allows us to provide the secure and sophisticated service you expect from Chic Highheels Store.

• To process your orders and arrange for global shipping (excluding Asia and certain remote areas).
• To communicate with you; to send order confirmations, shipping updates, and respond to your inquiries.
• To screen orders for potential risk or fraud.
• With your permission, we may send you emails about our new products, promotions, and style tips.
• To improve and optimize our website based on how customers interact with our content.

3. Sharing and Disclosure of Information

We value your trust and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We share your data only with trusted service providers to help us operate our business, under strict confidentiality agreements:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process your transactions. We do not store your complete payment card information on our servers.
• Shipping Partners: To deliver your purchased items to your doorstep.
• Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your personal information is stored on secure servers in the United States. We are committed to protecting your data and implement a variety of security measures:

• Our website employs advanced SSL encryption technology, creating a secure tunnel for all data transmitted during the checkout process.
• We adhere to industry-standard security protocols to prevent unauthorized access, disclosure, or destruction of your data.
• As stated, we do not retain your full payment card details after the transaction is complete.

5. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to:

• Access and receive a copy of the personal data we hold about you.
• Rectify or update any inaccurate or incomplete information.
• Request the deletion of your personal data, subject to certain legal obligations.
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at the email address provided below.

6. Cookies and Tracking Technologies

Our website uses “cookies” to enhance your browsing experience. These are small data files stored on your device that help us remember your preferences, understand how our site is performing, and serve you relevant content.

You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of our website and your ability to complete a purchase.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with a revised “Last Updated” date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please reach out to our dedicated customer service team. We are here to ensure your experience is flawless.